Shape the Future of Technology with smartIT

At smartIT, we’re a community focused on innovation, support, and growth. Join us and make an impact!

Careers in IT & Cybersecurity at smartIT

From remote IT jobs to cybersecurity careers, smartIT offers growth, flexibility, and purpose. Join a people-first team delivering IT support across NYC, Long Island, Westchester, and New Jersey.

Our Story

We founded smartIT because we saw too many businesses frustrated by slow support, recurring tech problems, and inadequate cybersecurity. Your business deserves proactive, expert-level service—without waiting days for a callback or repeating your issues to multiple techs. Our approach is simple: fix IT and cybersecurity problems before they impact your productivity.

Why Join smartIT?

  • Cutting-Edge Technology – Work with the latest tools and cloud platforms.
  • Inclusive Culture – Bring your whole self; your perspective matters.
  • Growth Opportunities – Access training, mentorship, and certifications.
  • Impactful Work – Support businesses, schools, nonprofits, and startups that rely on us every day.

We prioritize well-being and work-life balance. At smartIT, you’ll find:

  • Competitive Compensation & Benefits
  • Health insurance & 401(k) match
  • Generous PTO & parental leave
  • Executive & individualized coaching
  • Fully remote work environment
  • Internet and utility reimbursement
  • Cross-functional training and career development
  • Office setup stipend for remote employees
  • Home Office Setup Stipend
  • Learning & Development Opportunities
  • Encouraging Employee Growth
  • Inclusive & Collaborative Culture

Who We’re Looking For

We thrive on collaboration, creativity, and hands-on problem solving. Whether you’re an engineer, IT consultant, project manager, or client success expert, smartIT is the place to grow your career.

Life at smartIT

Founded by former IBM consultants, smartIT is more than just an IT services company — it’s a team of people committed to making technology simple, secure, and people-first. Our culture values curiosity, transparency, and teamwork.

Our Clients & Impact

At smartIT, the work you do creates real change. Our team delivers IT support and cybersecurity solutions that keep organizations running smoothly. From nonprofits and schools to startups and small businesses, clients count on us to protect their people and power their growth.

You can see this impact in our Client Success Stories where every project shows how smartIT employees make a difference across Metro New York and beyond.

Open Positions

IT & Low Voltage Field Technician

Frequently asked questions

What is smartIT?

At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses.

What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.

IT Support & Cybersecurity Services:

  • Helpdesk & IT Support
  • Emergency IT support, managed IT services, project IT support, onboarding and offboarding.
  • Cybersecurity Services includes 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, and more.
  • VoIP & AV Services, WiFi & Networking, Hardware & Procurement, IT Strategy & Management, Cloud Services, and other IT consulting services.

Industries We Serve:

  • Startups, nonprofits, schools, small businesses, enterprises, accounting firms, law firms, and construction.

What types of positions are available at smartIT?

At smartIT, we offer a variety of positions in IT support, project management, cybersecurity, networking, system administration, and more.

How does smartIT support employee development?

We prioritize professional growth through individualized coaching, cross-functional training, and access to learning and development resources to help you enhance your skills and advance your career.

What benefits does smartIT offer?

smartIT provides a competitive compensation package, including health insurance, 401k matching, generous PTO, work-from-home flexibility, and other employee perks designed to support your well-being.

How can I apply for a position at smartIT?

To apply, visit our careers page, find the position that interests you, and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience.

What is the interview process like at smartIT?

Our interview process typically involves an initial phone screening followed by in-person or virtual interviews.