# Meet smartIT

- Marjorie Donaldson
- on Blog
- Created:May 3, 2020

Table of Contents

## Table of Contents

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- [May 3, 2020](/content/blog/2020/05/03/index.html)

#### By Marjorie Donaldson

Co-Founder and Technology Consultant at smartIT

**We Started smartIT to Make IT Feel Easy Again**

IT support shouldn’t be frustrating. When something breaks, you shouldn’t have to wait hours for a response, only to be told to try turning it off and on again.

That’s exactly why we started smartIT.

We’re headquartered in Long Island, with technicians based across the tri-state area, including New York City, New Jersey, Connecticut, Westchester, and Long Island. Whether you need remote help or onsite support, we’re already nearby and ready to assist.

**Who We Are** smartIT was founded by former IBMers who saw a gap: small to mid-sized organizations needed enterprise level IT support, but delivered with a human touch.

So we built smartIT around what actually helps people, quick responses, clear answers, and hands-on service that supports your goals.

**Where We Work** We provide remote and onsite support across the region, with techs based in:

- IT Support in Westchester
- IT Support in Long Island
- IT Support in New York City
- IT Support in New Jersey

Whether it’s onboarding, Wi-Fi, or urgent support, we’re already nearby.

**Who We Help** We support teams across a variety of industries, including:

- Accounting Firms
- Startups
- Small Medium Sized Businesses (SMBs)
- Law Firms
- Nonprofits
- Schools
- Enterprises

Whether you’re onboarding a new hire, fixing Wi-Fi, or preventing cyberattacks, we can help.

**What We Do**

smartIT goes beyond break-fix support. We help organizations build secure, stable tech environments that reduce downtime and improve efficiency.

Core services include:

- Cybersecurity
- Managed IT Support
- Mobile Device Management (MDM)
- Onboarding and Offboarding
- Remote and Onsite IT Help
- vCIO and Account Management
- Need something custom? We’ll help you figure it out.

**How Much Does It Cost?** We believe in simple, upfront pricing:

- Project-Based Support Starts at $175 Per User
- $29/User Per Month Google Workspace Management
- $29/User Per Month – Microsoft 365 Management
- $79/User Google Workspace + MacBook Device Management
- $79/User Microsoft 365 + MacBook Device Management
- $50/Device – Mobile Device Management
- No hidden fees. Just upfront pricing.

No hidden fees. Just honest, transparent pricing.

**Our Mission and Vision**

We believe IT should be a strength, not a stressor for your business.

Our mission is to help organizations run better with secure, reliable, and personal technology.

Our vision is to be the long-term IT partner you trust to help you adapt, grow, and thrive.

**What Clients Appreciate Most**

- One-ticket resolution model
- Real people, not bots or scripts
- Support that’s local, remote, and responsive
- Security built into every layer

**Let’s Connect** Call Us at 212-651-0222 or

[Book Your Free IT Assessment](/content/get-started/index.html)

### Schedule Your IT & Cybersecurity Assessment

We’ll review your current setup, highlight any risks or opportunities, and help you plan your next steps no pressure.

[Book Now](/content/blog/who-is-smartit/#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjMzMTk4IiwidG9nZ2xlIjpmYWxzZX0%3D/index.html)

[Facebook](https://www.facebook.com/smartITny/)[Linkedin](https://www.linkedin.com/company/smartitnyc/)[Instagram](https://www.instagram.com/smartitny/)[Google](https://www.google.com/maps/place/smartIT+LLC/@40.9312094,-73.0559716,9z/data=!4m5!3m4!1s0x0:0x2dd5027974fde8a4!8m2!3d40.9312094!4d-73.0559716?shorturl=1)

#### AuthorMarjorie Donaldson

#### About smartIT

smartIT helps [businesses](/content/industries/index.html), nonprofits, schools, and startups across NYC, Westchester, Long Island, and New Jersey stay secure, connected, and productive. We provide both remote and onsite IT support services, including audio-visual (AV), cloud, video conferencing, VoIP, mobile device management (MDM), IoT, low-voltage cabling, hardware procurement, Wi-Fi and networking, and cybersecurity [solutions](/content/solutions/index.html).

[Book a meeting with an IT expert](https://scheduler.zoom.us/d/b40gl_m9/meet-with-an-it-expert) or complete our [form](/content/get-started/index.html) to schedule your Free 2-Hour IT Assessment. We’ll review your setup, identify areas for improvement and discuss our 3-Month Introductory contract with no long-term commitment. Our [plans](/content/pricing/index.html) start at $79 per user per month. Learn more [about](/content/about-us/index.html) smartIT or visit us at [www.smartIT.nyc.](/content/site-root.html)