Meet smartIT
- Marjorie Donaldson
- on Blog
- Created:May 3, 2020
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By Marjorie Donaldson
Co-Founder and Technology Consultant at smartIT
We Started smartIT to Make IT Feel Easy Again
IT support shouldn’t be frustrating. When something breaks, you shouldn’t have to wait hours for a response, only to be told to try turning it off and on again.
That’s exactly why we started smartIT.
We’re headquartered in Long Island, with technicians based across the tri-state area, including New York City, New Jersey, Connecticut, Westchester, and Long Island. Whether you need remote help or onsite support, we’re already nearby and ready to assist.
Who We Are smartIT was founded by former IBMers who saw a gap: small to mid-sized organizations needed enterprise level IT support, but delivered with a human touch.
So we built smartIT around what actually helps people, quick responses, clear answers, and hands-on service that supports your goals.
Where We Work We provide remote and onsite support across the region, with techs based in:
- IT Support in Westchester
- IT Support in Long Island
- IT Support in New York City
- IT Support in New Jersey
Whether it’s onboarding, Wi-Fi, or urgent support, we’re already nearby.
Who We Help We support teams across a variety of industries, including:
- Accounting Firms
- Startups
- Small Medium Sized Businesses (SMBs)
- Law Firms
- Nonprofits
- Schools
- Enterprises
Whether you’re onboarding a new hire, fixing Wi-Fi, or preventing cyberattacks, we can help.
What We Do
smartIT goes beyond break-fix support. We help organizations build secure, stable tech environments that reduce downtime and improve efficiency.
Core services include:
- Cybersecurity
- Managed IT Support
- Mobile Device Management (MDM)
- Onboarding and Offboarding
- Remote and Onsite IT Help
- vCIO and Account Management
- Need something custom? We’ll help you figure it out.
How Much Does It Cost? We believe in simple, upfront pricing:
- Project-Based Support Starts at $175 Per User
- $29/User Per Month Google Workspace Management
- $29/User Per Month – Microsoft 365 Management
- $79/User Google Workspace + MacBook Device Management
- $79/User Microsoft 365 + MacBook Device Management
- $50/Device – Mobile Device Management
- No hidden fees. Just upfront pricing.
No hidden fees. Just honest, transparent pricing.
Our Mission and Vision
We believe IT should be a strength, not a stressor for your business.
Our mission is to help organizations run better with secure, reliable, and personal technology.
Our vision is to be the long-term IT partner you trust to help you adapt, grow, and thrive.
What Clients Appreciate Most
- One-ticket resolution model
- Real people, not bots or scripts
- Support that’s local, remote, and responsive
- Security built into every layer
Let’s Connect Call Us at 212-651-0222 or
Schedule Your IT & Cybersecurity Assessment
We’ll review your current setup, highlight any risks or opportunities, and help you plan your next steps no pressure.
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AuthorMarjorie Donaldson
About smartIT
smartIT helps businesses, nonprofits, schools, and startups across NYC, Westchester, Long Island, and New Jersey stay secure, connected, and productive. We provide both remote and onsite IT support services, including audio-visual (AV), cloud, video conferencing, VoIP, mobile device management (MDM), IoT, low-voltage cabling, hardware procurement, Wi-Fi and networking, and cybersecurity solutions.
Book a meeting with an IT expert or complete our form to schedule your Free 2-Hour IT Assessment. We’ll review your setup, identify areas for improvement and discuss our 3-Month Introductory contract with no long-term commitment. Our plans start at $79 per user per month. Learn more about smartIT or visit us at www.smartIT.nyc.